Get in Touch With Us

Got a question about a review, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains how to get in touch and what you can expect once you do.

How to Contact Our Team

Email is the best way to reach us. We read every message that comes in and try to respond within two working days. Send your note to [email protected] and, where you can, tell us straight away what your message relates to — a specific casino, a bonus term, a payout issue, or something else. That one detail lets us route your enquiry to the right person and get back to you faster.

What We Can Help With

We cover a broad range of topics on this site, from supported cryptocurrencies and licensing to bonus terms and payout speed, so questions come in on all sorts of subjects. Common reasons readers write to us include:

• Questions about a specific listing — if you want more detail on a coin, a wagering requirement, or a licence mentioned in one of our write-ups, ask and we will clarify what we can.
• Corrections — bonus terms, licensing details, and coin support at crypto casinos change without much notice. If something on the site looks out of date, tell us and we will look into it.
• Feedback on our coverage — if there is a site, a coin, or a topic you think deserves more attention on a page like this, we want to hear it.
• Partnership or editorial enquiries — if you represent a casino brand or a related business and want to discuss working with us, introduce yourself and outline the proposal.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, please say so in your message. We will point you toward appropriate support, including the National Problem Gambling Helpline at 1-800-GAMBLER, and you can reach out confidentially at any time.

What to Include for a Faster Reply

A short, specific message gets a quicker and more useful answer than a general one. It helps to include:

1. The name of the casino or page your message relates to, if applicable
2. What you noticed or want to know, in a sentence or two
3. Any relevant detail — for example, which cryptocurrency, bonus, or feature prompted your question

We do not ask for wallet addresses, account passwords, or identity documents through this contact channel, and you should never send those details to us or to anyone claiming to represent this site.

What Happens After You Send a Message

Every message is read by a real person on our team, not answered by an automated system. Our target response window is two working days, though it can run a little longer during busier periods. If your question needs input from a specific researcher or editor, we will let you know that a follow-up is coming rather than leaving you without a reply.

A Note on What This Site Does and Does Not Do

This is an independent review and comparison site. We research and compare crypto casinos on factors like coin support, licensing, bonus terms, and payout speed to help US readers make informed decisions — we do not operate any casino, hold player funds, or process deposits or withdrawals on anyone's behalf. If you have an account issue, a stuck withdrawal, or a dispute with a specific casino, that needs to go to the casino's own support team, since we have no access to individual player accounts and cannot intervene in account-level matters.

Where our content touches on legal or tax questions — such as the offshore, unregulated status of most crypto casinos serving US players, or how gambling and crypto gains are taxed — we present general information only. For anything specific to your situation, consult a qualified legal or tax professional rather than relying on a comparison site for a final answer.

Before You Reach Out About a Specific Casino

If your question is about which site might suit you, it can help to check our rankings and comparison criteria first, since many common questions about coin support, bonus terms, and payout speed are already answered there. If you are also weighing up alternatives outside the US, our page on trusted non-GamStop casinos in the UK covers a related but separate market and may be useful context if that applies to you.

Responsible Gambling and Age Requirements

All content on this site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and applicable state rules, always stated clearly on the relevant casino's own terms. Crypto casinos reviewed here are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US regulator, and they operate in a legal grey area for US players that varies by state. Offshore sites may not offer the same player protections, dispute resolution, or self-exclusion tools as state-regulated US operators. If gambling stops being fun, or you are worried about your own play or someone else's, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential. You can also mention this in a message to us and we will share further resources.

Thank you for taking the time to reach out. Whether it is a correction, a question, or feedback on how we cover crypto casinos, your message helps us keep this site accurate and useful for the next reader.